Privacy Policy

Last Updated: May 7, 2026

Introduction

Your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit this website, book services, contact us, or engage with our coaching offerings.

By using this website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect personal information including:

  • Name

  • Email address

  • Phone number

  • Appointment details

  • Intake form responses

  • Files or information you voluntarily submit

  • Payment-related information

  • Website usage and analytics data

We may also collect technical information such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Referral sources

  • Timestamps and website interactions

How We Collect Information

Information may be collected through:

  • Website forms

  • Appointment scheduling

  • Newsletter signups

  • Direct communication

  • Cookies and analytics tools

  • Payment processing systems

Content and Educational Material

From time to time, general themes or patterns from coaching work may be referenced in educational content, including YouTube videos, blog posts, or other public materials. Any such references are fully anonymized — no names, identifying details, or personal information are ever shared. Client confidentiality is maintained at all times.

Scheduling and Appointments

This website uses Squarespace and Acuity Scheduling to manage appointment bookings.

When you schedule an appointment, we may collect information such as:

  • Name

  • Email address

  • Phone number

  • Information related to your appointment

  • Files or intake form responses you voluntarily provide

This information is processed through Squarespace and Acuity Scheduling to provide scheduling and client management services.

Zoom — Video sessions are conducted through Zoom. When you join a session, Zoom may collect information such as your name, email address, IP address, and device information. You can review Zoom's privacy policy at https://zoom.us/privacy

Payments

Payments are processed securely through Stripe.

We do not store your full payment information on our servers. Payment processors may collect billing details and payment information in accordance with their own privacy policies.

You can review Stripe’s privacy policy here:

https://stripe.com/privacy

Payments may also be processed through PayPal. We do not store your PayPal account information on our servers.

https://www.paypal.com/us/legalhub/privacy-full

Email Marketing

If you subscribe to emails, newsletters, or updates, your contact information may be stored and managed through Kit.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in emails.

Analytics and Cookies

This website may use cookies and analytics tools, including:

  • Squarespace Analytics

  • Google Analytics

  • Meta Pixel

  • Other tracking or performance tools

These tools may collect information such as:

  • IP address

  • Browser and device information

  • Pages visited

  • Time spent on pages

  • Click behavior

  • Referral sources

Cookies help improve website performance, user experience, and marketing effectiveness.

Visitors may disable cookies through their browser settings.

Third-Party Services

This website may share limited information with trusted third-party providers necessary to operate the business, including:

  • Squarespace

  • Acuity Scheduling

  • Zoom

  • Stripe

  • PayPal

  • Kit

  • Analytics providers

  • Advertising platforms

These providers operate under their own privacy policies.

Data Storage and Security

Reasonable measures are taken to protect your information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

International Visitors

If you access this website from outside United States, including the European Union or United Kingdom, your information may be transferred to and processed in countries where data protection laws may differ from your jurisdiction.

Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to:

  • Access your information

  • Correct inaccurate information

  • Request deletion of information

  • Withdraw consent where applicable

To request changes or deletion of your information, contact us directly.

Coaching Disclaimer

The services and content offered through this website are intended for educational, informational, and personal development purposes only.

Coaching services are not therapy, counseling, psychiatry, medical treatment, financial advice, legal advice, or crisis support.

We do not diagnose, treat, cure, or prevent mental health conditions, medical conditions, or psychological disorders.

Participation in coaching is voluntary, and you remain fully responsible for your own decisions, actions, emotional wellbeing, relationships, health, finances, and life outcomes.

Any discussions related to trauma, nervous system regulation, emotional healing, mindset, relationships, or personal growth are not substitutes for licensed medical, psychological, psychiatric, legal, or financial services.

If you are experiencing a mental health crisis or require medical or psychiatric care, please seek support from a qualified licensed professional.

No Guarantees

Individual results vary. We make no guarantees regarding personal transformation, healing outcomes, emotional breakthroughs, financial outcomes, relationship outcomes, or life results.

Testimonials or examples shared on this website are individual experiences and do not guarantee similar outcomes.

Changes to This Policy

This Privacy Policy may be updated periodically. Continued use of this website after updates constitutes acceptance of the revised policy.

Cookies and Tracking Technologies

This website uses cookies and similar technologies to improve your experience, analyze site traffic, and support marketing efforts.

Cookies are small files stored on your device when you visit a website. They help the site function properly and allow us to understand how visitors interact with the site.

Types of Cookies We Use

Essential Cookies
These cookies are necessary for the website to function properly and cannot be disabled. They include basic features like page navigation, security, and access to secure areas.

Analytics Cookies
These cookies help us understand how visitors use the website, including pages visited, time spent on pages, and interactions. This information helps us improve the website and services.

Marketing Cookies
These cookies may be used to deliver relevant advertising and track the effectiveness of marketing campaigns. These may be set by third-party services such as Google or Meta.

Third-Party Cookies

Some cookies may be placed by third-party services we use, including:

  • Squarespace (website hosting and analytics)

  • Google Analytics (if enabled)

  • Meta Pixel (if enabled)

  • Stripe (payments)

  • Kit (email marketing)

These third parties may collect information in accordance with their own privacy policies.

Managing Cookies

You can choose to accept or decline non-essential cookies through the cookie banner displayed on this website.

You may also control cookies through your browser settings, including deleting or blocking cookies.

Please note that disabling certain cookies may affect the functionality of the website.

Contact

If you have questions about this Privacy Policy, please contact us through the website contact page or at darren+privacy@darrensoares.com